Refund Policy

 

In the realm of skincare, it is essential to acknowledge that individual skin types can exhibit varying sensitivities to specific ingredients. This variability necessitates a cautious approach when introducing new products into one’s skincare regimen. To mitigate the risk of adverse reactions, it is advisable to conduct a patch test prior to full application. This involves applying a small amount of the product to a discreet area, such as the inner arm or neck, and monitoring for any signs of irritation or allergic response over a 24-hour period.

In the event that a reaction occurs, it is imperative to reach out for guidance regarding the return of the product. Our refund policy allows for a 30-day window from the date of receipt to initiate a return. This policy is designed to accommodate the unique nature of skincare products, which may not always yield immediate results or reactions. If you find yourself needing to return an open and used item due to an allergic reaction, please contact us at restorationskinstudio@gmail.com to discuss the appropriate steps.

Upon receipt of your return request, we will evaluate the situation and provide instructions on how to proceed. It is important to note that refunds will be processed back to the original payment method used at the time of purchase. This ensures a seamless transaction experience for our customers.

Understanding the potential for skin sensitivities and having a clear refund policy in place reflects our commitment to customer satisfaction and safety. By encouraging patch testing and providing a straightforward return process, we aim to foster a positive experience for all individuals seeking to enhance their skincare routine.

In summary, the combination of a 30-day refund window and the recommendation for patch testing underscores the importance of personalized skincare. Each individual’s skin is unique, and our policies are designed to accommodate these differences while ensuring that customers feel secure in their purchases.